- Q. If I mix the range with other products, will it harm?
- A. No! it will not harm but the results may not be the best.
- Q. Why have you launched so many new products?
- A. We are committed to provide solutions to our esteemed consumers problems. This is to support you and your customers.
- Q. Why has the Fortify Range been extended beyond Relaxers?
- A. The key to beautiful, healthy looking hair is to ensure that at all stages of the hair care regime, women are using quality products.
- A. PZ Cussons has identified the four key stages as:
- 1 Relax
- 2 Cleanse
- 3 Treat
- 4 Style
- We have therefore extended the range to offer products in all these product areas.
The presence of these products will increase our shelf space aiding brand recall, influencing customer buying patterns and ensuring that PZ Cussons increases its
hair care market share.
- Q. Is it necessary to follow all 4 stages?
- A. For best results it does help to follow the four stages for Fortify, Radiance and Solutions. Each stage plays a different role in achieving the end desired result:
Stage 1 Relax - to relax and straighten the hair so that the hair can be styled as wanted.
Stage 2 Cleanse - shampooing with the right shampoo will help to remove dirt, oil, debris and styling products that can clog up hair follicles. It is important to note
that after relaxing a neutralising shampoo is required to remove the entire relaxer chemicals & residue from the hair with a gentle cleansing action.
Stage 3 Treat - conditions the hair. Afro hair tends to be dry. Good conditioners/conditioning treatments such as in the Venus range of products will help to
make the hair stronger, restore moisture and assist in preventing future damage. Conditioners cannot repair severely damaged hair but they will help to prevent the
hair from getting worse. Conditioners also prepare the hair for styling products and styling methods used such as blow-drying, wrapping and using curling tongs to
name but a few.
- Q. What is the difference between Venus Fortify, Venus Radiance and Venus Solutions After Care & Styling?
- A. Venus Fortify KeraFlex - a comprehensive range of hair care products formulated to specifically strengthen the hair so it is aimed at those women who are concerned
about the condition of their hair and hair breakage.
- A. Venus Radiance - for women primarily seeking glossy shiny hair and wanting more styling options, Venus Radiance with the ProShine Shine Enhancing Complex is
formulated to make the hair shine no matter what style you want to achieve.
- A. Venus Solutions - for women who have itchy scalp and flaking problems, Venus Solutions has been specially formulated to relieve these symptoms.
- Q. Why does the Radiance range not include a Relaxer?
- A. Radiance range is all about adding shine and moisture to hair after relaxing. While relaxing hair the prime concern is hair breakage and strengthening, Keraflex takes
care of that. Silk look can be created in Stages 2-4.
- Q. Why should women choose the After Care and Styling Range from Venus Radiance and not the other Venus Hair Care ranges?
- A. Ladies should choose Venus radiance if glossy shiny hair is what they want.
- Q. What is the difference between Venus Radiance After Care and Styling and Venus Fortify and Venus Solutions?
- A. Venus Fortify KeraFlex range is a comprehensive range of hair care products formulated to specifically strengthen the hair so it is aimed at those women who are
concerned about the condition of their hair and hair breakage. It offers the basic needs of a good hair care regime.
For women primarily seeking glossy shiny hair and wanting more styling options, Venus Radiance with the ProShine Shine Enhancing Complex is formulated
to make the hair shine no matter what style you want to achieve.
For women who have itchy scalp and flaking problems, Venus Solutions has been specially formulated to relieve these symptoms.
- Q. Why should women choose the After Care and Styling Range from Venus Radiance and not the other Venus Hair Care ranges?
- A. Women should use Venus Radiance if they are happy that after the relaxing process the hair is strong enough to use Venus Radiance for shiny hair or if shiny hair is
their primary concern.
It also depends on the end hair result requirement and the type of product being looked for. So if the problem is flaking, it would be recommended to use Venus
Solutions after relaxing. If hair shine is needed, then the Radiance range would be ideal.
The Venus Radiance Range offers additional products such as the Moisture Infusion Sculpting Gel and the Moisture Infusion Curl Enhancer Gel which are not available
under the Venus Fortify or Venus Solutions ranges.
- Q. What is the difference between the Radiance styling products at Stage 4?
- A. The Radiance Moisture Infusion Sculpting Gel should be used to create sleek hair styles.
Venus Radiance Curl Enhancer Gel should be used to create gorgeous curly hair styles.
Venus Radiance Foam Wrap should be used for other styles that need to be set and wrapped.
Venus Radiance Moisture Infusion Hair Lotion is a leave in product to be applied after using the Treatment or Conditioner from Stage 3. The Hair Lotion helps to
moisturise the scalp and hair before using styling products.
- Q. Is it okay to mix and match products from within the Venus Radiance, Venus Fortify and Venus Solutions ranges?
- A. As itchy scalp and flaking need consistent attention it is recommended that anyone with these problems uses Venus Solutions Stages 2 - 3, Cleanse, Treat and
- Q. Why does the Solutions range not include a Relaxer?
- A. During the relaxing process the prime concern is Hair breakage which is taken care of by Keraflex. Solution range focuses on Dandruff and itchy scalp which can
be controlled in Stages 2-4. All Venus range product compliment each other.
- Q. Who should use Venus Solutions After Care?
- A. Venus Solutions After Care is aimed at women who experience itchy scalp and flaking problems.
As Venus is now a brand with three ranges, women should ideally use the Venus Fortify Relaxers before using the Solutions After Care and Styling products to get
the best results.
- Q. Is it okay to use the Venus Fortify Relaxers for Stage 1 and then the Venus Solutions After Care and Styling products for Stages 2 - 4?
- A. The Venus Fortify Lye and No Lye Relaxers are suitable for all hair types but processing time depends on hair type. As flaking and itchy scalps need particular attention
we would suggest that ideally women who experience these problems use Stages 2 - 4 i.e. Neutralise (Cleanse) first then, Treat and Style from the Solutions range.
- Q. Why are there no products for weaved/braided hair?
- A. Women who want to weave/braid their hair or even wear wigs will be able to use the Venus Fortify Relaxers as the first stage of their hair styling and the whole range
of Venus Solutions products can be used for dry, flaky, itchy scalps which is common for braided and weaved hair, Venus Radiance Moisture Infusion Hair Lotion
can be used for weaved / braided hair to provide sheen and gloss. PZ Cussons is continuously looking to keep its product lines up to date and therefore additional
products will be looked at for the future.